Privacy Policy

Who runs this site

This site is operated by Douglas Alexandra, the firm through which Shelley Willingham does strategic revenue advisory. Shelley Willingham is the person behind it. Raleigh, North Carolina. Questions about this policy, or about anything on this page, go to shelley@thecrownpass.com.

What this site collects

Nothing automatically. This site sets no cookies, runs no analytics, and has no accounts or comment sections. Nothing you do here is tracked or profiled.

The inquiry form

If you use the form on the contact page, it asks for your name, your email address, the organization you are with if you choose to give it, what you are interested in, and a message. Those details are delivered to Shelley Willingham by email through Formspree, a form-processing service that handles the submission on this site's behalf. They are used to reply to you and to keep a record of the conversation. They are not sold or rented. They are not added to a mailing list unless you tick the box asking for book news, and you can withdraw that at any time by replying to any email and saying so.

The form is protected against automated spam. It does not set advertising cookies.

If you email

If you send an email to the address above, that message arrives with your email address and whatever you choose to include. It is used to reply to you and to keep a record of our conversation. It is not sold, rented, or added to a mailing list without your explicit request.

Hosting

This site is served by Cloudflare. Like every web host, Cloudflare processes technical request data, including IP addresses, to deliver pages and to block abuse. That processing happens at the network level and is not used by this site to identify or profile visitors.

Links to other sites

This site links to other websites. Their privacy practices are their own, and this policy does not cover them.

Children

This site is not directed at children under 13 and does not knowingly collect information from them.

Your requests

Email shelley@thecrownpass.com to ask what information is held about you, or to have it deleted. Requests are answered directly.

Changes

If this policy changes, the date at the top changes with it. Material changes will be described on this page rather than quietly edited in.

Last updated: November 2026.